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Numara® Software Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions® Magazine
Centre Daily Times
Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Numara FootPrints 9 has received a 2008 Product of the Year Award from Technology Marketing Corporations (TMC ® ) Customer Interaction Solutions magazine ( www.cismag.com ), the leading publication covering CRM, call centers and teleservices since 1982.

Social Networks Among Trends in CRM for 2009
IT Management
Customer relationship management (CRM) projects in 2009 will be all about business value, and that includes adding social networks to the mix, according to a report from analyst firm Forrester Research.

Oracle CRM veut mieux faire que Salesforce
Neteconomie.com
Oracle, éditeur de progiciels et de bases de données, maintient l'offensive sur le terrain du CRM à la demande, marché clé du 'pure player' Salesforce.com. En 2008, de grands groupes, dont The Economist, [...]

Ingres Standardizes on Salesforce CRM to Support Global Business Growth [press release]
PR Newswire via Yahoo! Finance
Salesforce.com , the enterprise cloud computing company, today announced that Ingres Corporation, a leading provider of open source database management software and support services, is using Salesforce CRM to support its global business growth.av.rds.yahoo.com/_ylt=A0oGkt2DdGJJrBMAd3mNBqMX;_ylu=X3oDMTBxYWI3cjhwBHBndANhdHdfbmV3c19yZXN1bHQEc2VjA3Ny/SIG=14jrop79m/EXP=1231275523/**http%3A//www.statesman.com/business/content/business/stories/technology/01/05/0105microsoft.html%3Fcxtype=rss%26cxsvc=7%26cxcat=3" onmouseover="self.status='http://www.statesman.com/business/content/business/stories/technology/01/05/0105microsoft.html?cxtype=rss&cxsvc=7&cxcat=3'; return true" onmouseout="self.status='';return true

Enterprise Mobility Innovator Gains Momentum With Customer Success, Key Acquisition, Strategic Partnerships and Strong ...
INO News
(AP:http://www.antennasoftware.com) Antenna Software ( http://www.antennasoftware.com/ ) , delivering real business mobility to the world's most demanding enterprises, today announced that it experienced a year of strong growth fueled by innovations to the Antenna Mobility Platform(TM) (AMP), a relationship with AT&T Business Solutions and major customer success, including a mobile field ...

Customer Service
Brandon Sun
TORONTO - Honda Canada Inc. set a new company sales record in 2008, despite a drop-off in the later months of the year. The carmaker said it sold 171,358 vehicles in Canada last year, up one per cent from 2007 and its best-ever annual sales in the 36 years it has sold cars in Canada.

Chrysler LLC Reports December 2008 U.S. Sales [press release]
PR Newswire via Yahoo! Finance
Chrysler LLC today reported total December 2008 U.S. sales of 89,813 units, up five percent versus November 2008 , and down 53 percent from the same month in 2007. For the year, Chrysler, Jeep® and Dodge U.S. sales decreased 30 percent compared to total 2007 sales .av.rds.yahoo.com/_ylt=A0oGktiZdGJJksEA5EqNBqMX;_ylu=X3oDMTBxYWI3cjhwBHBndANhdHdfbmV3c19yZXN1bHQEc2VjA3Ny/SIG=13n4fr24k/EXP=1231275545/**http%3a//www.upi.com/Health_News/2009/01/05/Gene_linked_to_cardiovascular_disease/UPI-50991231187391/" onmouseover="self.status='http://www.upi.com/Health_News/2009/01/05/Gene_linked_to_cardiovascular_disease/UPI-50991231187391/'; return true" onmouseout="self.status='';return true

Coronary Heart Diseases
PIZZAHEROS
Coronary Heart Disease (CHD), commonly known as coronary artery disease (CAD), atherosclerotic heart disease or ischemic heart disease, is a result of formation of cholesterol plaques on the inner side of the arterial (type of blood vessels) walls that supply oxygen and nutrients to the myocardium (heart muscles).

Reminder: Volcano Corporation Schedules Conference Call, Webcast to Discuss Axsun Transaction [press release]
PR Newswire via Yahoo! Finance
Volcano Corporation , a leader in the development, manufacturing and sales of products for the diagnosis and treatment of coronary and peripheral artery disease, will conduct a conference call and webcast Tuesday, January 6, to discuss its acquisition of Axsun Technologies, Inc., that was announced on December 23, 2008.

Extra sleep lowers a heart risk
Worcester Telegram & Gazette
One more reason for getting a good night's sleep: sleeping an extra hour a night may help control coronary artery calcification, a major risk factor for heart disease.